What are some tips for developing high-performing Teams?

Most the work we do pertains to project-based process improvement initiatives. Basically, we facilitate problem solving rapid improvement Events (RIE) aka “Kaizens” using client Teams. I see lots of different team interactions from the Executives that bring us in, and I believe understanding basic guiding principles can help in completing successful projects while developing high-performing […]

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Sustaining Performance without Hovering

Sustaining Performance without Hovering As a consultant, I am constantly challenged with providing sustainable process improvement performance. You may have heard of the “Hawthorne Effect”, an experiment with one interpretation being: people perform better when they are aware they are being observed.  Knowing this, we can leverage several simple tactics to sustain this effect without […]

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